Terms & Conditions


DELIVERY

TÉLLE MOI, CURRENTLY OPERATES AND SHIPS WORLDWIDE.

PLEASE VISIT OUR DELIVERY PAGE FOR FURTHER INFORMATION

EACH ORDER WILL BE PROCESSED AND DISPATCHED IN UP TO 3 BUSINESS DAYS*

WE RESERVE THE RIGHT TO CANCEL ANY ORDERS THAT DO NOT MEET MINIMUM SHIPPING CRITERIA

*OCCASIONALLY DURING BUSY PERIODS DISPATCH TIME MAY INCREASE BEYOND 3 BUSINESS DAYS, WE WILL NOTIFY YOU VIA EMAIL IF YOUR ORDER IS AFFECTED.


RETURNS AND EXCHANGES

IF YOU ARE UNHAPPY WITH YOUR PRODUCT PLEASE CONTACT TELLEMOIBOUTIQUE@GMAIL.COM OR USE THE CONTACT PAGE ON THIS WEBSITE WITHIN: 14 DAYS OF DELIVERY

FOR INTERNATIONAL ORDERS WE WILL ONLY BE ABLE TO OFFER A REFUND.

UK BUYERS PLEASE SEND ITEMS BACK WITHIN: 30 DAYS OF DELIVERY)

IF THE ITEM IS BROKEN IN TRANSIT, PLEASE TAKE A PICTURE AND EMAIL HELP@TELLEMOI.COM

WE WILL REPLACE THE BROKEN ITEM.

UNFORTUNATELY WE DO NOT ACCEPT EXCHANGES OR CANCELLATIONS, UNLESS THE PRODUCT IS FAULTY

BUT PLEASE CONTACT US IF YOU HAVE ANY PROBLEMS WITH YOUR ORDER.

BECAUSE OF THE NATURE OF THESE ITEMS, UNLESS THEY ARRIVE DAMAGED OR DEFECTIVE, I CAN'T ACCEPT RETURNS FOR:

  • CUSTOM OR PERSONALISED ORDERS
  • INTIMATE ITEMS (FOR HEALTH/HYGIENE REASONS)
  • ITEMS ON SALE

CONDITIONS OF RETURN

BUYERS ARE RESPONSIBLE FOR RETURN POSTAGE COSTS. IF THE ITEM IS NOT RETURNED IN ITS ORIGINAL CONDITION, THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE.