Returns Policy

RETURNS AND EXCHANGES

IF YOU ARE UNHAPPY WITH YOUR PRODUCT PLEASE CONTACT HELP@TELLEMOI.CO.UK OR USE THE CONTACT PAGE ON THIS WEBSITE WITHIN: 14 DAYS OF DELIVERY

FOR INTERNATIONAL ORDERS WE WILL ONLY BE ABLE TO OFFER A REFUND.

UK BUYERS PLEASE SEND ITEMS BACK WITHIN: 30 DAYS OF DELIVERY)

IF THE ITEM IS BROKEN IN TRANSIT, PLEASE TAKE A PICTURE AND EMAIL HELP@TELLEMOI.CO.UK

WE WILL REPLACE THE BROKEN ITEM.

UNFORTUNATELY WE DO NOT ACCEPT EXCHANGES OR CANCELLATIONS, UNLESS THE PRODUCT IS FAULTY

BUT PLEASE CONTACT US IF YOU HAVE ANY PROBLEMS WITH YOUR ORDER.

BECAUSE OF THE NATURE OF THESE ITEMS, UNLESS THEY ARRIVE DAMAGED OR DEFECTIVE, WE CANNOT ACCEPT RETURNS FOR:

  • CUSTOMISED OR PERSONALISED ORDERS
  • INTIMATE ITEMS (FOR HEALTH/HYGIENE REASONS)
  • ITEMS ON SALE
  • SAMPLE/

CONDITIONS OF RETURN

BUYERS ARE RESPONSIBLE FOR RETURN POSTAGE COSTS. IF THE ITEM IS NOT RETURNED IN ITS ORIGINAL CONDITION, THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE.

RETURN ADDRESS

TELLE MOI LTD
103 TEMPLE AVENUE
DAGENHAM
ESSEX
RM8 1NB